Frequently Asked Questions
Everything you need to know about shopping with Bird&Be.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-7 business days within the continental US. International shipping times vary by location, usually arriving within 10-14 business days.
How do I initiate a return or exchange?
We accept returns and exchanges on unworn items with tags attached within 30 days of delivery. Simply visit our online Return Portal to generate a prepaid shipping label.
Are your materials sustainably sourced?
Yes, Bird&Be is committed to ethical fashion. We use organic cotton, recycled polyester, and low-impact dyes in over 80% of our seasonal collections.
How do I find the right size for me?
Each product page features a detailed 'Size & Fit' guide. We recommend measuring yourself and comparing it to our size chart, as our silhouettes range from slim-fit to oversized.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.